Contact
We're Here to Help
Thank you for choosing Eataria.
Whether you have a question about a product, need help with an order, or want information about shipping, returns, or refunds, our customer support team is available to assist you.
Business Information
Legal Business Name: Eataria LLC
Store Name: Eataria
Business Address:
77 Fulton St
New York, NY 10038
United States
Website: https://eataria.us
Customer Support Email
You can contact our team by email for assistance with:
- Product questions and information.
- Order status and shipping inquiries.
- Return and refund requests.
- Exchange requests.
- Order cancellation requests.
- General customer service questions.
Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM Central Time (CT)
Saturday: Closed
Sunday: Closed
Messages received outside our support hours will be reviewed during the next available business hours.
Order Assistance
For faster assistance with an existing order, please include:
- Your order number.
- The email address used during checkout.
- A brief description of your question or concern.
Shipping Questions
Eataria currently ships within the United States through FedEx.
Order processing takes 1–2 business days, followed by an estimated 5–8 business days in transit.
Our standard shipping fee is $10 per order.
Returns, Exchanges, and Refunds
Eligible returns may be requested within 30 days after delivery.
Exchange requests must be submitted within 48 hours after placing an order.
For return or exchange assistance, email support@eataria.us before sending products back.
Contact Our Team
Email: support@eataria.us
Business: Eataria LLC
Address: 77 Fulton St, New York, NY 10038, United States
Website: https://eataria.us
We appreciate your interest in Eataria and look forward to assisting you.