Legal notice
Last Updated: October 9, 2026
1. Business Identification
This website, https://eataria.us, is operated by Eataria LLC, a business offering pet food, treats, and related products through its online ecommerce store.
We are committed to providing accurate business information, transparent customer policies, and a reliable online shopping experience.
Legal Business Name: Eataria LLC
Store / Brand Name: Eataria
Business Address:
77 Fulton St
New York, NY 10038
United States
Official Website: https://eataria.us
Customer Support Email: support@eataria.us
2. Customer Support and Communication
Customers may contact Eataria LLC for questions regarding products, orders, shipping, payments, returns, refunds, or other matters related to our website.
Email: support@eataria.us
Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM Central Time (CT)
Saturday: Closed
Sunday: Closed
Messages received outside regular support hours will be reviewed during the next available business day.
3. Website Ownership and Operation
The Eataria website is operated by Eataria LLC.
The website provides information about our products, prices, shipping services, payment options, and customer policies.
We aim to keep information accurate and current. Product availability, descriptions, and prices may be updated when necessary.
4. Products and Services
Eataria offers pet food, treats, and related products to customers within the United States.
Product descriptions, ingredients, specifications, and other information are provided to help customers make informed purchasing decisions.
Customers should review product labels, feeding instructions, and relevant warnings before using products.
For pets with specific medical conditions or dietary needs, customers should consult a qualified veterinarian.
5. Pricing and Payments
All product prices on our website are displayed in United States Dollars (USD).
Eataria LLC uses Authorize.net as its payment processing gateway.
Available payment methods, applicable taxes, shipping charges, and final order totals are displayed during checkout.
6. Shipping and Delivery
Eataria LLC currently ships within the United States only.
Our standard shipping arrangements are:
- Processing Time: 1–2 business days
- Transit Time: 5–8 business days
- Total Estimated Delivery: 6–10 business days
- Shipping Charge: $10 flat rate per order
- Shipping Carrier: FedEx
- Shipping Origin: New York, United States
Delivery estimates may be affected by carrier delays, weather conditions, holidays, or circumstances outside our reasonable control.
For additional information, please review our Shipping Policy.
7. Returns, Refunds, and Exchanges
Eligible return requests may be submitted within 30 days after delivery.
Customers are responsible for standard return shipping costs. Eataria LLC does not charge restocking fees.
Eligible exchange requests must be submitted within 48 hours after placing an order.
Approved refunds are processed within 5–10 business days and issued to the original payment method.
Order cancellations may be requested before shipment.
Please refer to our Return, Refund & Exchange Policy for full eligibility requirements and instructions.
8. Intellectual Property Rights
Unless otherwise indicated, original website content, including text, branding, graphics, designs, and other materials owned by Eataria LLC, may be protected under applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial use of protected materials is prohibited without appropriate permission.
Third-party product names, trademarks, and logos remain the property of their respective owners.
9. Accuracy of Website Information
Eataria LLC aims to maintain accurate and up-to-date information throughout the website.
Despite reasonable efforts, occasional typographical errors or technical inaccuracies may occur.
If an error affects an order, we will address the situation in accordance with applicable law and our customer policies.
Customers who identify incorrect information are encouraged to contact support@eataria.us.
10. External Links
Our website may contain links to third-party websites or services.
These websites are operated independently, and Eataria LLC does not control their content, security practices, or privacy policies.
Customers should review the applicable terms and policies of third-party websites before using their services.
11. Limitation of Liability
To the extent permitted by applicable law, Eataria LLC is not responsible for losses arising from circumstances beyond its reasonable control.
Nothing in this Legal Notice limits consumer rights or legal remedies that cannot lawfully be excluded.
12. Privacy and Personal Information
We respect the privacy of customers and website visitors.
Information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.
For questions regarding personal information, please contact support@eataria.us.
13. Applicable Laws
Eataria LLC operates its online store in the United States.
Our business activities and website operations are subject to applicable federal, state, and local laws.
Nothing in this Legal Notice restricts mandatory consumer protections available under applicable law.
14. Changes to This Legal Notice
Eataria LLC may update this Legal Notice to reflect changes in business operations, website services, or applicable legal requirements.
Any updated version will be published on this page with its revised date.
15. Official Business Contact Information
Eataria LLC
77 Fulton St
New York, NY 10038
United States
Email: support@eataria.us
Website: https://eataria.us
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time (CT)
Saturday and Sunday: Closed
For business inquiries, customer support, or questions regarding this Legal Notice, please contact us using the email address above.