Shipping policy
Last Updated: October 9, 2026
Welcome to Eataria LLC, we are committed to providing our customers with a smooth, reliable, and transparent shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when purchasing from our website, https://eataria.us.
Shipping Destinations
Eataria LLC currently provides shipping services within the United States only. We do not offer international shipping at this time.
Customers are responsible for providing a complete and accurate shipping address during checkout to help ensure successful delivery.
Order Processing Time
All orders are processed within 1–2 business days after successful payment confirmation.
Business days are Monday through Friday, excluding applicable public holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Processing includes confirming order details, preparing products, packaging items, and arranging shipment.
Shipping Carrier
We use FedEx as our shipping carrier to deliver orders within the United States.
Our orders are shipped from:
77 Fulton St, New York, NY 10038, United States
Shipping Charges
We charge a flat shipping fee of $10 per order for eligible United States deliveries.
The shipping fee is displayed during checkout before payment is completed.
We do not currently offer free shipping.
Estimated Delivery Time
Our estimated delivery timeline is:
- Order processing: 1–2 business days
- Shipping transit: 5–8 business days
- Total estimated delivery: 6–10 business days
These estimates are calculated from the date an order is placed and payment is successfully confirmed.
Delivery times may vary due to weather conditions, public holidays, carrier delays, or other circumstances outside our reasonable control.
Order Tracking
Once your order has been shipped, we aim to provide shipping confirmation and tracking information through the email address provided at checkout.
You can use the tracking information to follow your package through FedEx.
Incorrect Shipping Information
Customers should carefully review their shipping details before completing a purchase.
If you discover an error in your shipping address, please contact us immediately at support@eataria.us.
We will make reasonable efforts to correct the address before shipment. However, changes cannot be guaranteed after the package has been dispatched.
Delayed or Missing Deliveries
If your order has not arrived within the estimated delivery period, please contact our support team.
Include your order number and relevant tracking information so we can review the situation.
Damaged Packages
If your package arrives damaged, please contact us promptly with your order number, a description of the issue, and photographs where available.
We will review your request and provide assistance in accordance with our applicable policies.
Contact Information
Eataria LLC
77 Fulton St, New York, NY 10038, United States
Email: support@eataria.us
Website: https://eataria.us
Support Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time (CT)
Saturday and Sunday: Closed