Privacy policy
Last Updated: October 9, 2026
Eataria LLC values the privacy of our customers and website visitors. We are committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, share, and protect information when you visit https://eataria.us, purchase products, or contact our customer support team.
Information We Collect
Depending on your interaction with our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Other information voluntarily provided
Order Information
- Products purchased
- Order number and transaction details
- Shipping and delivery information
- Return and refund requests
- Customer support communications
Technical Information
Our website may collect certain technical information, including browser type, device information, IP address, pages visited, and website interaction information.
How We Use Your Information
We use customer information for purposes such as:
- Processing and fulfilling orders.
- Confirming purchases and sending order updates.
- Arranging shipment through FedEx.
- Providing customer support.
- Processing returns, exchanges, and refunds.
- Maintaining website security.
- Detecting and preventing fraudulent transactions.
- Improving website performance and customer experience.
- Complying with applicable legal requirements.
- Sending marketing communications where permitted.
Payment Information
Eataria LLC uses Authorize.net as its payment processing gateway.
Payment information is processed through the payment services configured for our online store.
We do not request complete payment card details through ordinary customer support emails.
Sharing Personal Information
We may share necessary information with service providers involved in operating our ecommerce business, including:
- Payment processing providers.
- Shipping and delivery providers, including FedEx.
- Ecommerce website and hosting providers.
- Customer support providers.
- Technology and security service providers.
We may also disclose information when required by applicable law.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember customer preferences, improve performance, and support enabled analytics or advertising features.
Customers may manage certain cookies through their browser settings.
Data Security
We take reasonable measures to protect customer information.
Our website uses HTTPS to help secure data transmitted between customers and our website.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with applicable law, and resolve disputes.
Your Privacy Rights
Depending on applicable law, customers may have rights to request access to, correction of, or deletion of certain personal information.
To submit a privacy request, email support@eataria.us.
We will review requests and respond in accordance with applicable law.
Children's Privacy
Our website is not directed toward children under 13 years of age.
We do not knowingly collect personal information directly from children under 13.
Third-Party Websites
Our website may contain links to third-party services.
We are not responsible for the privacy practices of websites that we do not operate.
Changes to This Policy
We may update this Privacy Policy as our business practices, services, or legal obligations change.
Any updated version will be published on this page with a revised date.
Contact Information
Eataria LLC
77 Fulton St, New York, NY 10038, United States
Email: support@eataria.us
Website: https://eataria.us
Support Hours: Monday–Friday, 9:00 AM–6:00 PM CT
Saturday and Sunday: Closed