Refund policy
Customer satisfaction is important to us.
Returns
Returns are accepted within 30 days of delivery.
Products must be unused, unopened, and in their original packaging.
Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
Opened pet food
Opened treats
Opened supplements
Gift cards
Clearance items
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
Approved refunds are issued to the original payment method within 5–10 business days.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.